Launching a study on MobLab Research is a straightforward process. Here's a high-level overview to get you started.
Prerequisite: Add Funds to Your Wallet
Before launching, you must have sufficient funds in your account.
- Navigate to the Wallet or Add Funds page.
- All payments are handled securely by Stripe. You can download receipts for your transactions directly from the Wallet page at any time.
⚠️ Important
You cannot launch a study without sufficient funds to cover the estimated total cost (participant payments + service fees).
Step 1: Create Your Study
When you first log in, a default "Project" will be created for you.
- From your project page, click "Create Study."
- You will be directed to the study configuration page where you must fill in all the required details, such as the study name, description, compensation, and the external study link.
- For a detailed guide on each setting, please see the articles in the "Study Setup & Management" topic.
Step 2: Launch Your Study & Fund Reservation
Once your study is configured, you can launch it.
- Upon launch, our system will automatically reserve funds from your wallet to cover the total cost.
- This amount is calculated as:
(Base Payment per Participant × Target Sample Size) + Service Fees - If you stop a study early or do not reach your target sample size, any unused reserved funds will be returned to your wallet after the study is completed and reviewed.
Step 3: Monitor Your Study
After launching, our platform will begin sending invitations to eligible participants.
- You can monitor the progress, view completion rates, and manage submissions on the study's management page.
Step 4: Review Your Study
Once the participant completes their submissions, you'll need to review them and we will process payments.
Review Actions You Can Take
For each participant submission, you can:
- Approve Submission: Accept the work and transfer payment to the participant
- Add Bonus Payment: Award additional compensation for exceptional work
- Reject Submission: Decline the submission with feedback (no payment transferred)
💡 Review Best Practices
- Review submissions promptly to ensure participants receive timely payment
- Provide clear feedback when rejecting submissions
- Use bonus payments to reward high-quality work
Study Completion & Fund Return
After you have reviewed all submissions:
- The study status will change to "Reviewed"
- Any unused reserved funds (rollover money) will be automatically returned to your wallet
- Final payment processing will be completed