To Approve a Submission
- Find the submission that is Complete or Timeout and click the "Approve" button
- The reserved funds for that participant will be immediately allocated for payment, and the status will change to Approved
⚠️ Approval Requirement
You cannot approve a submission with zero payment. If a submission has $0 base pay but deserves compensation, award a bonus first.
To Reject a Submission
- Click the "Reject" button for any submission you deem invalid
- A dialog box will appear where you must provide a reason for the participant
- Once confirmed, the status will change to Rejected, and the participant will not be paid
Feedback Required
Providing a rejection reason is mandatory. This feedback is shared with the participant and helps maintain platform transparency.
Common Approval Scenarios
- Completed with valid code: Standard approval for successfully completed submissions
- Completed with bonus: Approve after awarding additional compensation for excellent work
- Technical issue resolved: Approve after awarding bonus to compensate for platform problems
Common Rejection Scenarios
- Timed out submissions: Participant exceeded time limit without completion
- Returned submissions: Participant voluntarily exited the study
- Invalid completion codes: Incorrect or fraudulent completion codes
- Quality issues: Work that doesn't meet study requirements
- No show (LIVE studies): Participant didn't join within 10 minutes
💡 Review Best Practices
- Review submissions promptly to ensure timely participant payments
- Be consistent in your approval/rejection criteria
- Document your reasoning for quality control
- Consider participant communication if they contact you about their submission
Post-Decision Actions
- After Approval: Payment is automatically scheduled and processed
- After Rejection: Option to blacklist participant if needed
- Reversal Option: Rejections can be reversed if you made an error